Vantaggi
I get to work from home.
Svantaggi
Everything. Literally Everything. - very toxic environment - back to back to back phone calls - unrealistic metrics - not able to use PTO even thought it is given - you are micromanaged to the absolute max - no work life balance - I fill with anxiety every Sunday because I dread Monday. - toxic employees who are not in a claims position, we call them “non member contact” - managers do not care what you have going on - I cry before I log in almost every morning, yes I know I can leave. Which is why I am leaving this review looking for a job. - yes they pay for school, BUT you will be so stressed out when you get off work you will not wanna do school. - bonus has been cut over and over - unable to work my own claims I am assigned - abusive members & other callers on the phone ALL the time - this is a very terribly position to have in USAA. If you apply, I would recommend only staying for a few months max to save your health. - USAA offers good benefits. Use to be awesome and over the last few years this place has declined so much. - you ever have a claim with USAA? Review all the feedback you see here and you will see why your claim was terrible.