Mixed Feelings - Recensione dipendente - Senior Analyst presso USAA

2,0
2 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay. Good benefits. Inspiring mission. When you get someone on the phone from a support perspective, they are amazing.

Svantaggi

Good, healthy accountability often lacking. Quality of leadership behaviors inconsistent. Some very good but also observed some of the most toxic leadership behavior I have ever seen (insulting comments, public shaming, etc.) from a leader who faced no consequences. Organization operated in siloes and functioned mostly on tribal knowledge. If your team needed help from another team not in your immediate area, good luck, because leadership across areas often didn't talk to each other or plan/prioritize together. Processes and practices often outdated, broken or not performing at the level needed. Standard metrics sometimes not used (or even enabled). Ability to find key information to do your job or locate who you need to talk to about something almost impossible to find in some cases. Majority of administrative processes I interacted with were error-prone or difficult to navigate.

Esplora altre recensioni su USAA

5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

50% off for lunch flexible working hour

Svantaggi

too many office politics layoff

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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