Dont't Work as a call center at USAA - Recensione dipendente - Member Representative III presso USAA

2,0
12 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Cafeterias and Gyms are nice, and the amenities

Svantaggi

Poor Management skills in the member representative, these managers and directors are just there to get bonuses and could care less about you. They make you work and work, and god forbid take a bathroom break and it is, "call avoidance" You have to meet metrics each month, after 3-4 months of not meeting it you can be in trouble. make sure you meet that. Leaders that don't care about veterans from what I see. No advancement because other employees have more seniority than you

Esplora altre recensioni su USAA

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is sufficient and above Average

Svantaggi

Upward movement is based on who you know

5,0
8 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Svantaggi

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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