Vantaggi
Benefits are good, metrics aren’t difficult
Svantaggi
No opportunities whatsoever for advancement to get off the phones. They want you to stay in your current role forever. You have a MUCH better chance of becoming an external hire & getting a role off the phones than you do working your way up. I know an MSR that is manager material with a tenure of 9yrs in his position, assisting with management & responsible for rep development who is still in member contact after 9 years. Highly successful in his role & has a degree. They’ve been dangling the management carrot to him for over 2 yrs & he’s still answering calls until 8pm every night. If you’d like to work for 10yrs with minimal pay increases and hope to get a role off the phones, this might be the position for you.