3 month training period which allows for an initial 2 weeks of shadowing followed by hands on experience. 1st day I was given a brand new Mac work laptop with wireless keyboard, mouse, ipad! Tons of resources to aid you while working with the Uber Driver Partners with their issues. Face to Face customer service (no phone interactions). Security on shift. Free lunch daily with a kitchen full of snacks and drinks. Comfortable work station with office chairs. Given a monthly credit for Uber rides and delivery. Schedule is 4 days on 3 days off. Closed on Sundays and only have to work one Sat a month.
Open to promotions after 6 months
Young staff and relaxed office atmosphere.
Promote from within; all management and leads are fully capable
Health Insurance and gym membership discounts
Svantaggi
Cannot be an Uber Driver while on payroll.
Deal with difficult customer service issues
Become familiar with a lot of different programs
Mis-information on the web and old information is a challenge to correct
Risposta di Uber
8y
Great to hear you're enjoying your time as an Expert so far! If you ever have additional suggestions, feel free to send them my way - pierce@uber.com. Keep up the great work.
I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month
Svantaggi
The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help