Don’t work here - Recensione dipendente - Account Executive presso Uber

Where to start?! Hired in September 2021, after 2 months they changed the compensation structure. They reduced the salary by 40%. I felt cheated and betrayed because I transitioned from my previous job because of the higher salary. They also changed the quota and it became not on closing accounts (although am an account executive) the quota was on the first delivery of the restaurant you signed and the revenue that the restaurant brings. They expect you close the deal and sell the promotions and marketing that the account managers are supposed to do. This is an inside sales job but they want you to go outside all the time. They have terrible customer service and they don’t care about the merchants (restaurants) The leaders (not really leaders) they are only trying to hype things up when there is a success story but you don’t hear them when they do something wrong. They get silent as if they can’t be responsible enough for their wrong management. The top performers are being fed accounts by the management. So they out perform everybody else. The chance of you doing great depends on your manager, location and book of business. Also the quota keeps on changing (increasing) although half of the floor are not hitting the quota. But the management don’t care because they are not going to pay the commission. In summary, they act if they care and if they are a good company but they are not. At least in the Midwest team.