Job Seekers Beware - Recensione dipendente - Service Desk Representative presso Unisys

1,0
26 mar 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working here will give you experience to work elsewhere CEO is very energetic and optimistic

Svantaggi

This rating is not biasesd nor unthought out, but rather based upon 5+ years experience with Unisys. *HR does not mitigate threats against employees *Unreasonable expectations... 4+ new client interactions via chat simultaneously and required to still take calls at the same time *Very much overworked and ubderpaid. Unless on an account as Level 2 support, you will be lucky to ever break $17.00 *Punished for doing A+ work *Advancement awarded by being first on the chopping block during a layoff. Level 1 support * Raises are contingent upon if you are making more than the new people. If you are... forget about it. *Only way you are excused for weather conditions is if you arrive before your manager. HR has on multiple occasionns indicated that the company is losing money on the IT Support department and justifies why raises are not given more often.

Esplora altre recensioni su Unisys

5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent work culture, friendly staff.

Svantaggi

Working with Unisys has been great so far.

1,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you enjoy mission driven work, the clients are the best part of the job. Many employees are smart, collaborative, and genuinely committed to delivering quality outcomes. The work itself can be meaningful, and there are a few strong individuals who work hard to honor client commitments and carry out contracted deliverables despite internal obstacles.

Svantaggi

Across the last 4+ years, Unisys has experienced consistent leadership failures across nearly every Business Unit (BU). These failures show up in a lack of accountability, unclear direction, and decisions that directly undermine client trust. Employees are often unable to demonstrate or sell the capabilities Unisys markets, including those tied to industry awards because the organization cannot validate or deliver them. The company undergoes employee reductions every 60–90 days, creating instability, eroding institutional knowledge and workloads being consistently shuffled to other already overburdened staffers. In Q1 of 2026, Unisys dismantled its public sector sales team, resulting in the loss of long-standing clients and a steep decline in delivery credibility. A major concern for job seekers is the company’s approach to employee protection. Over multiple years, I personally experienced and am aware of numerous gender, race, and ADA discrimination complaints submitted through the Employee Ethics Portal. Unisys has one individual responsible for reading complaints and conducting interviews, and in each case I witnessed, the situations were left unaddressed. Out of necessity, multiple layers of leadership across different BUs were additionally informed, still no action was taken. Instead of intervening, leadership allowed retaliation to escalate, resulting in financial loss, emotional distress, and professional harm to multiple employees. Advice to Job Seekers: If you are considering Unisys, approach the opportunity with clear expectations. Some employees are talented, and some clients are rewarding, but the environment presents real risks. Employment here requires independence, resilience, and the ability to navigate unclear direction and limited support.

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