Customer specialist - Recensione dipendente - Customer Service Representative presso Univar Solutions

5,0
3 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company to work for and decent pay

Svantaggi

Everything well thought out no cons for me

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Risposta di Univar Solutions
4y
Thank you taking the time to leave us a review of your experience thus far at Univar Solutions! As a Customer Service Representative you are playing a critical role in the future of our organization. There are a lot of exciting things happening at Univar Solutions and we're so pleased you are a part of our team. #WherePeopleMatter #TogetherWeWin.

Esplora altre recensioni su Univar Solutions

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay. Home nights. You get out what you put in.

Svantaggi

Long hours if you don't like to work.

2,0
26 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Exposure to large, high-value accounts and complex operational challenges. The role builds resilience quickly and provides strong experience in account management, problem-solving, and cross-functional collaboration. There is a high level of ownership in day-to-day responsibilities, which can accelerate skill development for those who are self-driven.

Svantaggi

Since the acquisition by Apollo, the work environment has noticeably declined. While new processes were introduced, leadership often did not take the time to fully understand or follow them, creating confusion and inconsistency across teams. Employees who raised questions or tried to improve processes were not always received positively, which discouraged feedback and innovation. There is also a lack of alignment between departments, leading to inefficiencies, miscommunication, and added pressure on employees managing critical accounts. Workloads are frequently excessive without adequate support, contributing to burnout and turnover. Compensation does not consistently reflect the level of responsibility and workload expected, which further impacts morale and retention. Overall, the organization feels reactive rather than structured, and direction has become increasingly unclear.

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