Happy with my time there! - Recensione dipendente - CS presso Upward Health

Great coworkers & patient case load is decent

Nothing bad to say haven't experienced any cons

Remote environment with top of line ATS system for talent.

The company lacked organization and consistency when it came to staffing and workforce planning. Leadership decisions often appeared reactive rather than strategic, creating uncertainty for employees and impacting overall morale. My experience reinforced the reality that career advancement within some organizations is not always based solely on performance, skills, or measurable results. Internal politics and relationships can play a significant role in determining opportunities and outcomes. For individuals seeking stability, structure, professional development, and a clear path for growth, this organization may not be the best fit. Advancement opportunities often seemed dependent on personal relationships with senior leadership rather than merit alone. Additionally, the company relied heavily on automated candidate-scoring systems throughout the hiring process. While technology can improve efficiency, it often appeared to prioritize algorithmic rankings over a more comprehensive understanding of a candidate’s skill (if you are stuck wondering why you were passed up on regardless of qualifications). Lastly, i can guarantee they still have not figured out the correct bonus structure that was advertised.