Small clinic worker - Recensione dipendente - Patient Care Coordinator presso VCA

4,0
21 giu 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My clinic is very personable and almost all the Pet owners know me by name without my name tag. I work at a smaller clinic so I see the same people day in and day out. Getting to interact with cats and dogs all day.

Svantaggi

Our small clinic recently had issue with doctors leaving, either for reasonable family issues or for issues that arose with other coworkers. Finding permanent replacements has been difficult. Main con is really that pet owners think they run the place, some can be very rude and will not wait when I am doing a million things at once. I wouldn't say we are understaffed, more like staffing is tough with smaller clinics

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5,0
1 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good team, lots to do

Svantaggi

Poor pay, hard on your body

1
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Risposta di VCA
4mo
Thank you for your contributions to the team and care you gave to pets and clients.
4,0
12 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Svantaggi

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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Risposta di VCA
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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