Part of corporate buyout - stayed on for 2 years, very unhappy - Recensione dipendente - Veterinary Technician/Receptionist presso VCA

1,0
26 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

better computer system than our old practice

Svantaggi

Employees treated like mentally incompetent monkeys by the CO. We were made to do *hours* of unpaid online training. Our prices jacked up exponentially after being bought out by VCA and the quality of client service has significantly declined. Several employees who had been with the hospital for decades while it was under private ownership left within two years of the cooperate takeover. Lost a massive number of old clients to other local private practices. The entire staff was trained to suggestively sell medical procedures such as yearly dental cleanings under general anesthesia. Vets and techs very unhappy.

Esplora altre recensioni su VCA

5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Perfect team for learning and mentorsip

Svantaggi

New manager made 13 of us leave for the best

4,0
12 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Svantaggi

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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Risposta di VCA
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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