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      VCA

      Azienda coinvolta

      Recensioni su VCA

      great pay terrible training environment - Recensione dipendente - Customer Service Representative presso VCA

      2,0
      18 apr 2022
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      pay and various schedule opportunities

      Svantaggi

      the training is horrible. they expect you to learn on the job while training in a high volume setting. you wil be expected to memorize the names, backgrounds, schedule and specific id code for some 15-20 doctors while also learning department phone numbers, the proprietary software that they have all while ACTUALLY working the job

      avatar
      Risposta di VCA
      4y
      We always want our team to feel they're equipped with all the tools and resources needed to succeed in their roles. We're sorry that you felt overwhelmed by your workload. Please know we were glad to have you as a part of our team while you were here, and we wish you all the best.

      Esplora altre recensioni su VCA

      5,0
      15 apr 2026
      Vet technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Perfect team for learning and mentorsip

      Svantaggi

      New manager made 13 of us leave for the best

      4,0
      12 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

      Svantaggi

      There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

      avatar
      Risposta di VCA
      1w
      Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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