Vantaggi
-Decent pay after two years or so. (I started at 32.5K/year w/ a college degree and 5+ years work experience) -Three weeks paid vacation with option to purchase one additional week -Tuition reimbursement (which I took advantage of) -401k matching; however, you must stay for six years to become fully vested (I couldn't take any more of the company after 2.5 years) -Overall, most of my coworkers were great people
Svantaggi
-It's a call center and there are very few non-phone positions available. -You'll likely be working 11:30 - 8:00 after you start in retail services. Be prepared to work that schedule for 1-2 years. Early shifts are hard to come by. -Your ability to request vacation time is a lottery. I worked on Christmas Eve and NYE three years in a row. -Zero telecommuting. -Nearly all of your phone conversations are monitored and you rarely hear about what you're doing right as opposed to what you're doing wrong. -You have to use break time to go to the bathroom. -The phone calls never stop coming. The company was understaffed the entire time I was employed with them. -Project One and the quest for each associate to wear many hats. I know it sounds great in theory but the products are complex and you need specialists.