No empathy for their employees with kids, Shady senior Management, - Recensione dipendente - Care Coordinator Representative presso Verisma Systems

1,0
18 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only pro I had was the facility where I was placed to work; the people there were excellent and friendly. They made my experience a little better. If it weren't for them, my overall experience would have played with my mental health.

Svantaggi

Verisma is only an excellent place to work if you don't have kids. Management lacks empathy, and only the people who work remotely last with them compared to those who work onsite. I had a situation with my kid being sick, and I had to leave early. Because of that and car issues, I got fired because of it. When I tried to explain it to HR later, the Human resource rep told me, and I quote, "We all have kids, but we all have a job to get done." I interpret that as my job comes first, then my child. That comment upset me, though she apologized later on, but I will never forget that she said that. They try to make their clients the reason for what's happening, but nine times out of 10, they are blindsided about the truth. They don't understand the day-to-day basis of the job onsite. There is a lot of miscommunication, so if you were to ever apply to them, wait until you get to your job site so they can explain your role.

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5,0
30 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You feel valued. Great managers and co workers. Healthy work and home balance.

Svantaggi

Haven’t had any cons thus far. Pretty laid back.

4
1,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The staff were extremely kind and supportive,

Svantaggi

The training was unstructured and mostly consisted of brief one-on-one walkthroughs rather than a clear, hands-on training program. I honestly felt bamboozled because the role was advertised as non-phone, and I took a major pay cut for peace of mind away from calls, only to later find out I would still be required to take back-to-back calls for whoever they were servicing. On top of that, the job description language about completing all duties assigned by leadership made it feel like there was no real option to refuse certain tasks. Compensation was also a major issue, with take-home pay a little less than $1,000 every two weeks after taxes and healthcare deductions, which is not a livable wage in today’s economy. I ultimately left not because of the staff, but because the pay and workload were not worth the stress, and the expectations felt misrepresented from the start; the role should be compensated much closer to $25–$30 per hour given the level of responsibility and educational background required.

2
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