Used to think they cared - Recensione dipendente - Solutions Specialist presso Verizon

4,0
2 giu 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits, alright pay but could be better

Svantaggi

Quotas for our store have gone up extremely high, and no one is really making it. Do they care? It doesn't seem so. We are expected to hit the same numbers as a store with less people, they won't let us get more reps to help, and upper management has NO idea how it is in our store. We are in a retirement community where we get tons of tech support. If we try to hurry with them or get to selling stuff, some of the people get mad, so they won't buy anyway. And since we are now short by 2-3 people who they won't let us replace, we have to be quick so that we don't have a long queue, or we get in trouble. So they expect us to hit these outrageous numbers or get in trouble, but if we spend time with the customers "discovering", as they like to tell you to do, then the wait time is too long and we get in trouble. It's out of control.

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5,0
22 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership, associates, coffee, parking, training

Svantaggi

long hours if you want to be successful

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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