Started off good, only got worse - Recensione dipendente - Tech Support presso Verizon

1,0
6 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The 50% discount on service, and it's still really expensive. Peers are usually awesome (not management) 35% discount off accessories.

Svantaggi

The management. The calls. The way you're treated. The calls. Lots of dumped calls which you shouldn't even be taking but have to anyways because management forces you. The surveys after calls. The calls. Oh did I mention the calls? If you're a veteran, especially at taking calls... be prepared to never be promoted.

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5,0
7 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company, good people, very large

Svantaggi

When we will get cut? Large Company with many moving parts hard to meet and network

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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