I used to LOVE working for Verizon! I truly saw this company as a future for myself. I looked forward to outdoing myself daily, I enjoyed competing with coworkers and exceeding sales goals! I am deeply disappointed at how this company has turned out and shows no signs of getting better. Compensation has become so terrible, however the company expects double the work and performance in sales. They dramatically changed our commission structure for the worse. Payout went from individual performance to a team based commission. Our customer surveys also now outweigh our sales performance. We can double our quota for the month, but we get less than a handful of not so good surveys and our commission checks suffer greatly. This restructure also allows for tenured specialists to simply ride the wave of those new hires coming in trying to make a name for themselves. When new hires or competitive specialists really try hard, everyone makes the same check. Despite the work and effort put in by each individual. The drive there once was to be the best, or motivation behind selling products and being the best salesman no longer exists. Verizon used to also care for employees and our work/life balance. They clearly no longer do. They increased our store hours to open earlier, close later and now open on Sundays. This company has truly gone downhill and I am currently seeking other career routes as I no longer wish to grow with this company.
