Great Employer - Recensione dipendente - Tech Support Representative presso Verizon

4,0
18 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Has great benefits. Opportunity for growth

Svantaggi

I think the changes they make impact service. I don’t think it is customer or employee positive changes. Time and schedule. Customer service can be a tough field and you will have some rough days.

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Risposta di Verizon
2y
Our benefits truly are the best! We are always looking to improve our Customer Care business, as we are with all of our departments. Thank you for your feedback!

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5,0
19 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I loved the work culture

Svantaggi

There were no cons for me

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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