Great people but poor upper management - Not for someone who takes pride in their work or wants to be valued. - Recensione dipendente - Sales Adviser presso Vodafone

Very poor work-life balance, targets in place encourage ropey behaviour, company values are not represented by the upper management and a lot of staff off sick with stress. Absence policy is designed to exclude anyone with kids, chronic illness, or any family issues that need attention. Recently, Vodafone have changed the base pay for new hires in the sales department to £17,000 but have kept the current employees at lower rates with the excuse that OTE is lower for the new hires. This would be ok if they had not created an unrealistic target structure designed to not have to pay commission. Managers encourage you to schedule call backs during your breaks and outside of working hours. It is next to impossible for most people to hit targets without having to sacrifice their time off. If you don't hit your targets you are giving your time away for free. They use a quote from Einstein all the time.... "The definition of insanity is doing the same thing over and over and expecting a different result." This is mentioned in the spirit of trying something new to get better sales results. After years of indoctrination I am finally realising that I am insane because I have not changed jobs. I now see this is the only way I will find better results.