-Initial cost
-Easy to learn using
-Not as bad as Five9
Svantaggi
-Calls often drop
-Random lag when loading between pages
-Terrible tech support
-sound delay with respondents on the phone
-frustrated respondents because of the problems
-frustrated employees
-management partners think everything is fine
-explaining to clients why there are so many problems
-Logit Research Executed had a data breach and uses Voxco
-Worst program in market research besides Five9