Rolling downhill - Recensione dipendente - Customer Service Representative presso WEX

2,0
10 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

decent team and leads, department chats for assistance, flexibility with schedules

Svantaggi

systems and products are rolled out before being customer friendly, UI for customer tools (online, mobile apps, etc) is awful, and sales doesn't seem to inform customers about the types of accounts they're enrolling in resulting in confusion and many closed accounts.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits work life balance

Svantaggi

very good work but less ai

1
1,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO, 401k match, remote work, the people.

Svantaggi

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

2
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