I do not recommend - Recensione dipendente - Customer Service Specialist presso WEX

1,0
7 ago 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are no pros the only pro I can think of is that you can work remotely but after covid, there are a lot of companies that you can work remotely.

Svantaggi

Very stressful. This company rips customers off. People sign up for their FSA, HRA, Flex accounts and other accounts and this company makes it almost impossible for them to use their funds. Not only do they have to provide a receipt even though they use the card to purchase the items. They always find a reason to deny the claim, and us people working in the customer service dept. have to deal with angry customers telling us we are a terrible company, hard to reach by phone and angry that they cannot use their phones or their card doesnt work and we cannot do much to help the customer.

Esplora altre recensioni su WEX

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits work life balance

Svantaggi

very good work but less ai

1
4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good growth opportunities internally Decent Benefits

Svantaggi

Constant "fires" Cost savings efforts for many years Increasing concerns from investors and board in the news

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