Looking forward to upcoming system changes - Recensione dipendente - Customer Service Representative, CSS, Loan Coordinator presso WaFd Bank

4,0
1 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Love the work and life balance. I have been able to attend, with the help of my colleagues, most of my son's sporting events. I love the fact that we can buy some food for snacks as sometimes I forget to pack my lunch. I also like all of the interaction I have had with colleagues at every branch. It seems as if we have worked together for many years, even though it might only be months. We are getting a new system, which is most welcome. Finally, I like the fact that we have many branches in the 8 states, as eventually my family wants to move to the Vancouver area in Washington and hopefully I can transfer there.

Svantaggi

One major obstacle, is finding the right balance of my workload and customer service. It seems that every task requires 7 steps, when I am used to only 2 or 3. Hopefully, the new system will fix this. Training seems to come by way of urgentency rather than importance. I really struggle with not knowing that I was to be doing something and wasn't because no one told me until our audit.

Esplora altre recensioni su WaFd Bank

5,0
18 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership at all levels is outstanding

Svantaggi

No cons in the bank

2,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Primarily remote work. Decent PTO after the 4th year.

Svantaggi

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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