Turnovers galore - Recensione dipendente - Customer Service Representative presso WaFd Bank

3,0
12 mag 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

AWESOME clients. Truly great people worthy of the best customer service 95% of the time. The other 5% of the time clients got amazing customer service anyway, but weren't worthy of it.

Svantaggi

Staffing each branch didn't seem to be a priority to upper management in my region. They had expectations of production that simply couldn't happen without people there to make it happen.

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5,0
18 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership at all levels is outstanding

Svantaggi

No cons in the bank

2,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Primarily remote work. Decent PTO after the 4th year.

Svantaggi

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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