Hard Work is Recognized - Recensione dipendente - Customer Service Representative presso WaFd Bank

5,0
27 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As a new department at this bank, it can be stressful for everyone. The training was short, but if you had the skills to adapt to this position, it wasn't as hard to learn/get familiar with. I was hired on prior to one of the Bank of America acquisitions. It was a little nerve wrecking, but everyone you sat next to had the knowledge you needed if there was a question. Also, Supervisors and team leads walked around frequently asking if you were doing okay and/or answered your questions promptly. It was very comforting. There is also multiple resources you may find the information you are looking for without asking a question to someone else. Even when they change the proper information, they notify you in advance. Washington Federal supports me with complimentary refreshments such as drinks and snacks just incase you forget to bring a lunch or just something to munch on in our break room. There is multiple floors at my work location that you have the ability to maintain privacy when needed. When in doubt, you may always leave the building during breaks and lunch times. Leadership, Supervisors, and Management strongly believe in and encourage the open door policy to everyone. As a team member, I had the chance to talk with the correct person about other opportunities Washington Federal has to offer while being in my department. It's awesome to know that there is so much room for growth in all of Washington Federal departments that are willing to train you. I feel very supported and encouraged with my life inside and outside of work. Leadership and supervisors always help everyone with time off or a temporary schedule change to make sure you get your 40 hours of work (most places don't give you that opportunity). As a C3 Agent and also a new member to Washington Federal, I am very proud and pleased to say that I work with one amazing team, let alone Washington Federal.

Svantaggi

C3 department in Everett had too many cliques previously causing bullying. Some previous unprofessional talk during work hours between C3 agents. Everything to this date has improved and is a much better environment.

Esplora altre recensioni su WaFd Bank

5,0
18 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership at all levels is outstanding

Svantaggi

No cons in the bank

2,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Primarily remote work. Decent PTO after the 4th year.

Svantaggi

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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