CSA I - Recensione dipendente - Customer Service Representative presso WaFd Bank

2,0
22 feb 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The best reason for working at WaFd was the hours. Monday-Friday schedule and off no later than 6:30.

Svantaggi

Washington Federal claims to care about it's clients but in no way cares about their employees. The work asked of you and the salary they pay is ridiculous. There is no training whatever and if you need help you're told to "just call and ask Seattle". This was embarrassing having to constantly call HQ because nobody (including the Branch Manager) could help me. Half the time when you call you get bumped around and don't get a straight answer. HR for the area was extremely rude and I felt like nobody cared if you failed.. but help the client and sell this and sell that! Also, no room for advancement. If you "move up" it's just lateral. No pay raises. Do NOT recommend..

Esplora altre recensioni su WaFd Bank

5,0
18 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership at all levels is outstanding

Svantaggi

No cons in the bank

2,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Primarily remote work. Decent PTO after the 4th year.

Svantaggi

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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