Could Have Been Perfect But... - Recensione dipendente - Dispatcher presso Wachter

High stress, not very diverse, management is not transparent and is often not effective. Definitely a 'good ole boy' kind of place. Lack of support. HR complaints are not taken seriously. HR needs a complete overhaul. Complaints do not remain anonymous, and there is a definite retaliation issue. People who voice concerns are often reassigned to a worse position. While most supervisors are incredibly kind and wonderful, HR seems to go out of their way to discriminate - particularly regarding the LGBTQIA+ community. Complaints against upper management were often dismissed because they have too much 'clout' to get in trouble for swearing at staff, threatening people, yelling at customers, etc. A previous 'problem' supervisor (who was defended over and over again by upper management) went on to commit a serious crime after leaving the company, which shows that management in this location cannot always be trusted to make good judgment calls. You only got 1 day of vacation for the first year of working, period. No sick days. The schedule could be flexible, but I remember fainting at my desk from high fever because I couldn't take off work to recover from illness. Sometimes people would be let go for serious offenses, then immediately hired back a month later. Only to repeat the cycle again a few months later.