Horrible Place to Work - Recensione dipendente - Operations presso Waystar

1,0
11 dic 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Casual dress attire for most teams.

Svantaggi

I have never felt more devalued as a human than I did at Waystar. The pay is well below the industry average for this area. You are constantly put under completely unrealistic expectations. I had to work 60 and 70 hour weeks for years due to the insane amount of work I was responsible for. Then each year at review time was told I did an average job. The leadership is completely out of touch with employees. We took an employee satisfaction survey and got a low score. Then the leadership basically acted like the survey never happened. I know zero people that still like working at Waystar. Everyone is actively seeking other employment. Don't waste your time here.

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Risposta di Waystar
6y
We aspire to provide a healthy work-life balance for our team members so they can best serve their families and our clients. Thank you for bringing your concerns to our attention. We firmly believe our leaders want to see both the team members and Waystar as a whole succeed, which is why we encourage openness and honesty in our performance management cycle. Team member satisfaction and engagement are extremely important to us and we have made great strides to elevate our achievements in both of these areas across the company.

Esplora altre recensioni su Waystar

5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture, good people, Unlimited PTO

Svantaggi

None that I can think of

4,0
2 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture & people - the people at Waystar are what makes it such a great place to work. Lots of opportunities to learn & grow - Waystar as an org has very high expectations. This is a good thing, especially when you are early in your career because you will learn a ton, and get a lot of experience working above and beyond the market expectations for your title. It's a great place to start your career, get a ton of great experience, and then leave for a major pay bump. Fun environment - I genuinely enjoyed working at Waystar. It's a fun place to work, great coworkers, fun travel, etc. Recognition - Waystar does a great job of recognizing team members for big contributions. I felt genuinely seen, appreciated, and valued for my work.

Svantaggi

Salary & total comp - the base salaries are very low relative to the market. Even with bonuses, total comp is definitely in the bottom half. It starts to feel like the fast pace and the high expectations aren't really worth it Benefits - for being in the healthcare space, Waystar has very expensive health insurance compared to everywhere else I've worked Lack of opportunity to move up - there is no framework for promotions so growth really comes down to the whims of leadership. Promotions are very few and far between for almost everyone I worked with. Prioritization is scattered - cross-functional leadership is never aligned on priorities, and certain teams and departments seem to genuinely not know what they're doing.

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