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      Waystar

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      Recensioni su Waystar

      Great Experience So Far!!! - Recensione dipendente - Commercial Operations Manager presso Waystar

      5,0
      7 gen 2022
      Commercial operations manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Management is very focused on both people and success. The company has a core set of values and the importance of those values are discussed regularly during team meetings and town hall events. Working from home has been a nice changes as I came from a job that was required to be in-office 5 days a week. I was a little concerned that working from home would feel isolated but that has not been the case as Waystar has a standing rule that all calls are done on video. This makes a huge difference in feeling that you remain connected with your group. Everyone that I have met or worked with so far is very friendly, helpful, and professional. All in all while I have only been here a few months the experience has been great so far and I am glad I made the decision to join the Waystar team.

      Svantaggi

      I really haven't seen anything that gives me concern at this point.

      avatar
      Risposta di Waystar
      4y
      We’re glad to hear you appreciate the leadership and collaborative culture at Waystar. We’re thrilled to hear your experience has been a positive one and thank you for your helpful feedback.

      Esplora altre recensioni su Waystar

      5,0
      9 giu 2026
      Operations analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great culture, good people, Unlimited PTO

      Svantaggi

      None that I can think of

      4,0
      24 mag 2026
      Advanced applications engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Strong in office culture, catered lunch weekly Meaningful work, interesting problems Many opportunities for growth Better gender diversity than other engineering orgs Great teamworking, many opportunities to make real impact. Opportunities for recognition Quarterly on-sites which could promote remote employee inclusion (if they actually showed up)

      Svantaggi

      Intense on-call rotations, every 2-5 weeks depending on team. No additional compensation for on-call work even if team is smaller and rotations are more frequent. Legacy tech stack, little focus on tech debt as clients are king. Overworked SRE team so devs own as much of infrastructure as they can. Re orgs almost every year, usually more confusing than helpful from an individual contributor level Alcohol heavy culture. Explicitly, not a great place to be if you have a strained relationship with drinking. Product dept had some star team members but a few PMs were unengaged, lacking knowledge, and difficult to interact with Pay was not competitive. Leadership has varying levels of engagement in / knowledge of the work and varying levels of respect for work-life balance. Very young leadership team. Junior to senior ratio > 2. Co-ops can get more attention and exposure than some new hires. Mission has shifted from a focus on patient satisfaction to a focus on profits for providers. Remote employees given food/lodging during onsites, but local employees not compensated. All new hires expected to be local which limits talent pool, espc for senior engineers.

      1
      avatar
      Risposta di Waystar
      3w
      Thank you for taking the time to share such a detailed reflection on your experience at Waystar. We appreciate your feedback and are glad to hear that our culture, meaningful work, and opportunities for growth and recognition made a positive impact. We also value the collaboration across teams and our focus on inclusion. As Waystar scales, feedback like this helps us identify where we can improve. We recognize the importance of supporting sustainable workloads, providing clarity during organizational changes, and driving consistent leadership engagement across teams. We also focus on advancing our technology, strengthening cross-functional partnership, and enhancing our total rewards approach to meet the needs of our team members. We want to be clear that Waystar is not, nor do we aspire to be, an environment centered around alcohol. We focus on building a professional, inclusive, and balanced culture where employees can connect in ways that are comfortable for everyone. From time to time, we host optional social events (as many organizations do), but we’re intentional about offering a variety of ways for employees to engage - both with and without alcohol. We’re always working to improve, and we appreciate perspectives that help ensure our culture reflects who we strive to be. We appreciate you sharing your perspective. Your feedback helps us build a more balanced and supportive experience for all team members. If you’d like to discuss this further, please reach out to peopleteam@waystar.com.
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