Vantaggi
Many good, dedicated folks who work there-branches and back office. Webster has great resources in training, support line to help customer-facing employees understand policies/procedures.
Svantaggi
One the women in HR was not supportive and very judgmental when I had requested her advice on making a job change. She actually questioned why would I be so honest that I wanted to make a move and was completely rude and unprofessional to me. The individual who headed the branch network in MA/RI and part of CT was very condescending to his direct reports aa well as banking center managers. I believe this individual moved into another department within in the bank at this point. He micro-managed every decision within the banking centers which made managers feel like they couldn't do their job or make any decisions on their own.