i nicknamed it "le pit of despair" - Recensione dipendente - Member Service Representative presso WellDyne

It was remote. Good Enviorment. Nice people. I liked the organization.

Pay was low. Pharmacy Benefit is complex. The did go through a reorg and layoffs while i was there, because they lost a major contract with Walmart. This led to laying off around 10% of staff.

Good friendly co-workers .decent benefits, Plentiful over time flexibility of work from home , bereavement pay .some performance bonuses

Poor operating systems .poor work / home life benefits. unrealistic metrics that create pay is on the low end of the average scale .high turnover. Upper management relies on numbers only .if you are part of the call center you will get verbally abused often and expected to smile and tolerate it .