High Volume Call Center - Recensione dipendente - Custoemr Service Representative presso Wells Fargo

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Interview was easy and the interviewer was very kind - The trainer was solid and was always there to help even after classes - It was pretty easy to get the job if you really need something give it a shot it might work out for you and perhaps the cons I listed aren't a problem for you

Svantaggi

Kind of feels like you are micro managed for example harmless comments about weekend plans to pass time during pauses in meetings would be shut down, Some people just want to fill dead air politely and I never thought it was an issue but the management gave me weird energy. I think it's typical in call centers but it felt heightened here. You get back to back calls during your shift. Breaks are heavily monitored.

Esplora altre recensioni su Wells Fargo

5,0
18 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team and great help also competitive salary

Svantaggi

not really much downsides but maybe the career projections

4,0
1 dic 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Svantaggi

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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