I did not believe all the bad reviews prior to working here - Recensione dipendente - Phone Banker presso Wells Fargo

Even Though There is no more Sales. the pressure and micro managing is still there. Supervisors and Leads breathing down your neck. Out of the 15 people i began training there only 5 are still there after only one year because they could not take it. The Team Leads sometimes guess when they assist you. even though you get a wrong answer from a lead you will be the one to blame for giving wrong information. I though i was there to help customers, while questioning answers i was given to say to customers i was told to not try and help customers too much. know i know why we are getting too many lawsuits and people leaving us. i wish corporate would look into this deep down. They have really good customer service employees that are pressured to just rush customers through calls instead of really assisting them.