Vantaggi
- Remote work flexibility (though some teams are quietly being pushed back into the offices - likely to avoid internal backlash) - Cool product - Decent benefits
Svantaggi
- Trust is broken across multiple layers of the company. Teams are misaligned, direction is unclear, and strategic decisions are often driven by vibes vs. actual strategy. -Executive turnover is alarmingly high, and it’s not hard to see why. Since my time here the Head of IT, COO, Head of CX, Head of Internal Communications, and Head of Engineering have all been let go or left. They also don't announce when these leaders leave, you just never see them again. BIG RED FLAG - Everyone at the company has to do Customer Experience tickets because the Ops org is so dysfunctional, that they are constantly in SEV's. Kind of insane that we not only have to do the jobs we were hired for, but extra work due to failed leadership.