Vantaggi
Enjoyed working with a particular group of people that were good, honest, hard working people who wanted to make sure projects and more importantly, the customers were happy with their installations. Also, liked certain amount of independence to complete work.
Svantaggi
Impossible workloads for support staff so nothing is ever complete. Ridiculous processes that always have issues making each day feel like a failure or making what could be easy into something extremely difficult for no logical reason. All of the issues / work creates stress making employees depressed/ anxiety ridden. Pay/ benefits were not in line to actual responsibilities. Ex: Program Manager pay much higher than CSR, but duties did not compare. Felt like Old Boys Club...few women in management roles and management didn’t seem to take advice / ideas of women in support roles seriously even though they were the people truly dealing with customers and issues. There is an overall feeling of resentment and negativity due to overwhelming workloads and pressure. Management seem oblivious to all of this.