Good company with room for improvement - Recensione dipendente - Customer Success Manager (CSM) presso World Wide Technology

3,0
6 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good culture, mostly optimistic and positive from the experience I had on one team.

Svantaggi

As teams and practices grow (good thing), and middle management either emerges or transitions (also good thing), that's where leadership really needs to buckle down and work hard to keep the dynamic within those teams/practices cohesive and transparent. Unfortunately, in my experience this did not happen. Top leadership was completely absent, leaving middle management in charge, which caused pockets of dysfunction, and ultimately turbulence and blemishes on the reputation of the team.

avatar
Risposta di World Wide Technology
1y
We appreciate your feedback. Employee and leadership development is a key part of being a great place to work for all, and we continue to update our training, such as the IML (integrated management and leadership training), to reflect our core values and the reality of the working experience at every level. We wish you the best!

Esplora altre recensioni su World Wide Technology

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture, benefits and leadership

Svantaggi

none - amazing place to work

1,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work was nice. Pay and benefits were decent.

Svantaggi

- Toxic, toxic, toxic - Zero work life balance - Lots of back stabbing going on. Too many management changes. Everyone has to claw for things in a negative way to get anywhere. - Bro culture and a company founder who prays and preaches at company meetings? That should NEVER happen. - No inclusivity. They say DEI is important but when the leaders are praying and seemingly right wing that doesn't reflect. - "Great Place to Work" is a total scam. They basically make you do it, talk about it constantly, remind you to take the surveys, even say how to rate. It's disingenuous. - Over-worked and ran PM's too thin, then when you get too burned out to do your job effectively you're not supported. I was running multiple projects during the day and had another project that required 12 am, 2am meetings as it was an Asian customer. I had no balance, no sleep, zero support. Instead of mitigating it, they wrote me up because I forgot something trivial (so trivial I don't even remember what it was). I was so stressed my hair literally fell out! I was so grateful to have another company headhunt me so that I could quit. TOXIC!

Vedi recensioni per: Utile|Valutazione|Data|Tutto