Customer Service Representative (Call Center) - Recensione dipendente - Dipendente anonimo presso Xcel Energy

4,0
31 lug 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Even though there are a lot of call center employees, your supervisor oversees about 10-20 keeping the group small and not feeling like you're ignored. I felt like I could go to my supervisor for help and questions and felt like they knew me and I wasn't just a number.

Svantaggi

Working in the call center, I had to be on the phones every minute I was working. That means 40 hours a day minus the breaks. I personally prefer more variation in my job, which is why I looked elsewhere.

Esplora altre recensioni su Xcel Energy

5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, Lots of opportunity within,

Svantaggi

You have to drive to downtown Denver

4,0
5 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work-life balance, okay benefits, and cemented impact on the community

Svantaggi

Because the company has a bottom line, promotional paths aren't really a thing beyond individual contributor to manager. I don't know what the next level up would be besides that.

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