Call Center a Stepping Stone into the Company? - Recensione dipendente - Customer Contact Representative presso Xcel Energy

3,0
14 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Benefits Free Gym Membership Perks Cell Phone Discount Some on the spot incentives Pension Program 6 weeks paid training Paid time off Sick Days Holidays off Lots of employee programs Tuition Reimbursement Program Interships Overtime with incentives

Svantaggi

No time off the phone On Call Constant Schedule Change Ranking System Terrible time keeping System Little room for advancement due to high employee turn over (most people have been there for 5 months or 20 years) Low pay ($10.50hr) Lots of policy for 8 different States No time on the job to review policy and stay up to date Great place to work if you really want to realize how stupid and arrogant people from Colorado can be (some very nice people as well) Also if you love getting torn apart by a drunk redneck on the phone once a week for absolutely no reason this is the place!

Esplora altre recensioni su Xcel Energy

5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, Lots of opportunity within,

Svantaggi

You have to drive to downtown Denver

5,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Standard methods, cloud infrastructure, and reliance on in house staff over contractors makes it very easy to implement safe, fast, consistent changes. You will be valued as a human and you will have a voice within this company. You can make a career here. Your coworkers and immediate leadership are all talented and intelligent individuals who actually know how to do the same work you are doing.

Svantaggi

AI rollout and unevenly applied hybrid work made things difficult for employees with disabilities and those that lived far from office who had traditionally worked remote or for tasks that do not lend themselves well to AI overhead

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