Great place to land for a few years - Recensione dipendente - Customer Service Representative presso Xcel Energy

3,0
16 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I would highly recommend this job to anyone who is not afraid of snarky customers & being called a few swear words here & there. Customers are usually nice, pay is good enough, & there is LOTS of opportunities for growth.

Svantaggi

Rude customers, customer satisfaction is 50/50, constantly raising electric and gas rates, & is now a hybrid position that started as fully work from home.

Esplora altre recensioni su Xcel Energy

5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, Lots of opportunity within,

Svantaggi

You have to drive to downtown Denver

5,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Standard methods, cloud infrastructure, and reliance on in house staff over contractors makes it very easy to implement safe, fast, consistent changes. You will be valued as a human and you will have a voice within this company. You can make a career here. Your coworkers and immediate leadership are all talented and intelligent individuals who actually know how to do the same work you are doing.

Svantaggi

AI rollout and unevenly applied hybrid work made things difficult for employees with disabilities and those that lived far from office who had traditionally worked remote or for tasks that do not lend themselves well to AI overhead

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