Great company globally but US market is crumbling - Recensione dipendente - Sales presso Xero

2,0
8 ago 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Exceptional work/life balance -Great office -Very much a family environment

Svantaggi

Xero is a company which prides itself on its inside out culture, autonomy, and being #human. Sadly, there has been a major shift in 2019 with new leadership in place for US sales in which Xero has lost those values the company goes at great length to provide to its employees. Morale for US sales people has been extremely low since the leadership change and people are dropping like flies. The new leadership has taken fear based tactics, such as secretly auditing everyone’s calls at random which is not exactly motivating. Wouldn’t a better approach be to tell individual contributors management will be shadowing you to provide feedback on your calls? Further, senior sales leadership has been way too hands on with individual contributors instead of letting middle management run the show. Unfortunately, a lot of this can be justified due to Xero struggling mightily to gain any significant traction in the US. The company is absolutely nowhere near its sales targets in the US while the other markets carry the ship afloat. Things have gotten to the point in the US where 2/3rds of the San Francisco office were laid off, as were other sales staff in the Midwest. There is a growing fear that others will follow suit should Xero continue to struggle here. Overall, if you are considering joining Xero in New Zealand, Australia, England, Canada, or Singapore, you will find unparalleled growth opportunities in a surging business. However if you are considering joining Xero in a sales capacity in the US, I strongly urge you to stay clear and look elsewhere.

Esplora altre recensioni su Xero

5,0
24 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and solid benefits

Svantaggi

Could be a bit chaotic at times

1
1,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Svantaggi

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

1
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