Great people, great product, TERRIBLE leadership - Recensione dipendente - Senior Account Manager presso Xero

2,0
8 nov 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome people who really care about the product and their customers. Decent benefits Opportunity to travel

Svantaggi

Xero was an amazing place to be for years, but once new executive leadership and middle management were brought on things went downhill faster than I can wrap my head around. Xero's sales culture used to be unique, products were not hard sold and we took the time to make sure the product was a good fit for the client. Nowadays Xero is becoming just like any other high-pressure sales environment out there. Completely unrealistic goals are given and when they are not hit, you are pulled into a meeting and are told your job is in jeopardy. That is all fine and well, but when there is absolutely no guidance or support being given it really wears on a person.

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5,0
24 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and solid benefits

Svantaggi

Could be a bit chaotic at times

1
1,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Svantaggi

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

3
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