High stress and overworked - Recensione dipendente - Customer Service Representative presso Xerox

The training didn't cover every scenario. This job requires getting yelled at consistently by customers and supervisors. Getting verbal warnings over things that make no sense. I quit when told that even with a doctors note I would have to call in every day and make up the hours when i got back. Mandatory over time which some people cant do. Need management to be nicer to employees.