Used to be great, going downhill fast since research and manufacturing are being closed down - Recensione dipendente - Customer Service Engineer presso Xerox

3,0
24 feb 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are some really good people who still want to excel in spite of the obstacles constructed by upper management.

Svantaggi

Customer satisfaction is said to be a priority but many parts for repair aren't available and consumables are always in short supply. Many reps spend more time "managing" their performance numbers than taking care of the customers so they could earn the numbers honestly.

Esplora altre recensioni su Xerox

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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