Xerox...will they be here in 5 to 10 years? - Recensione dipendente - Dipendente anonimo presso Xerox

1,0
27 dic 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits...can buy an extra week vacation and most co-workers are great to be with. 401k they are matching again to a point.

Svantaggi

Mgt plays favoritism and give credit to lazy workers but criticize those who break their backs and work hard for no pay. Heaven forbid you are hospitalized and when you get back you get let go for an IRIF. The pay is not comprable and they don't give Fair raises. They say one thing but they do another they don't listen to their employees especially those that been there for a long time. Operation manager's and team managers do not learn the systems creating the invoicing or job tickets. You request for them to sit with you to learn, they say yes but never do. Jobs are moving to Guatemala and the invoicing is screwed up because they don't want to train them right. How are the US customers to interact with their account managers or accounting team who are in Guatemala who don't even want to talk to the customers. Xerox is becoming a non friendly customer service entity. They used to be years ago but now the mindset is the Low Bottom Dollar that they can create so they can have more money in the shareholders / stockholders pockets.

Esplora altre recensioni su Xerox

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

Vedi recensioni per: Utile|Valutazione|Data|Tutto