Still here and its gotten worse - Recensione dipendente - Client Associate presso Xerox

2,0
23 ago 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work/life balance is great. Great printing products and services. Co-workers are good people to work with, despite the negative impact of declining morale.

Svantaggi

-I reviewed almost 3 years ago, and little has changed. I believe things have gotten worse and can be summed up in 2 words - PAY CUTS. That's right, pay cuts, while Ms. Burns steadily rakes in the dough, sitting haughtily at State of Addresses with the President of the United States. Involuntary leaves and stack ranking is ridiculous as well. At the slow rate that employees are being developed, if at all, pay cuts, IRIFs, using contract workers and increased workloads, there will be no one left except sales people and managers. It baffles me that selling boxes is more valuable to this company than selling services. Services is what convinces customers to buy the products. Management has no (or bad?) direction and business direction is never clear. How can you build if you don't give any direction? The company is all screwed up, looking good on paper but losing customers and product satisfaction at an exponential rate. -Many associates have never met their managers face to face. -Performance evaluations are non-existent. -Benefits are increasingly becoming terrible. Employees are being juiced for blood like turnips, until dried up and then discarded, but never replaced.U -Upper level management is too concerned with saving and increasing revenue at the expense of keeping good employees. They don't seem to realize that the less people they have to manage, they too will be out of a job!

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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