Customer Service Specialist - Recensione dipendente - Dipendente anonimo presso Xerox

4,0
7 giu 2013
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Xerox Services has an extensive training course from entry level to core training. Ongoing education focused on where improvement is most needed. They provide the tools and it is up to you to utilize them. Great "team" environment where everyone works together to assist and lend a hand.

Svantaggi

Very strict schedule which is normal for a call center. You must adhere to your schedule so it does not affect the service level. No salary increase for each new discipline you learn. You could have 5 disciplines and another person is only trained in 1 but you'll make the same salary. Even a slight increase would be great for moral but the education you receive is free so I guess it balances out.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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