Pay for technical support employees lower then non technical employees - Recensione dipendente - Customer Service Representative presso Xerox

The pay for non technical employees is higher then the pay for technical employees. Non techs get paid 10.00 per hour plus incentives while techs get paid 9.60 per hour and actually have to troubleshoot and fix the issue of they can if not the schedule the store appointments. Honestly it's not fair to the techs to be paid less and have to do more then the other non tech people and usually you get a raise with other companies after 90 days but with Xerox no raise at all is bs plus they tell you that you get referral bonuses for the people you refer but you don't get the full amount and they tax the bonus instead of giving you cash or a nontaxed check for it.