Good Pay for a Simple Job, But Just Wasn't for Me - Recensione dipendente - Customer Service Representative/Agent presso Xerox

3,0
29 apr 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

$10/hr training, with quick raises to be to $13 within a year. And it's a fairly easy job, just sitting talking on the phone all day. As long as you're able to think fast, be a problem solver, and know how to deal with angry customers.

Svantaggi

You don't get your schedule until after the 5 week training, so you may really like the job but have to leave when you see your assigned schedule. Also, they have mandatory "shift bids" from time to time and your schedule can totally change. For those two reasons, make sure you truly have open availability. (I believe people not being prepared for those schedules is a big part of the reason why they have such a high turnover rate.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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