ACS Call Center Employee - Recensione dipendente - Call Center Representative presso Xerox

1,0
3 dic 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule (Call center open 24 hours). This was working on the Travelocity Cruise Account.

Svantaggi

Low paying. Hired at an agreed-upon hourly wage + commission, but when company was aquired by Xerox the pay program changed to "Achievement Based Compensation" (barely minimum wage). Also, a lack of concern for employees who were treated like "just a number" - resulting in a very high turnover rate.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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