Dying company - Recensione dipendente - Field Service Technician presso Xerox

1,0
26 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked for a smaller regional print service business that was bought out by xerox. The negative changes came immediately and frequently with more and more essential employees let go, more janky equipment to support, ridiculously high expectations, more managers in pajamas across the country (and the globe) scrutinizing those of us actually working, and, oh yea, no extra money. All of this "streamlining" was supposedly done to make the operation more efficient but in reality it was to make xerox's continually falling stock look as healthy as it could be in a failed bid to buy HP. The job paid slightly over $20/hr for a highly skilled technical job that is easily $30+/hr. The city in which the shop is based has a $17/hr minimum wage, which means, for ~$4 more than minimum wage you are a very much self directed, highly knowledgeable and skilled service technician, parts orderer and inventory manager while driving a tiny 2wd van all over southern Maine as far south as Kittery, west as the Berwicks, east as Augusta, and north as Bethel - all while being bombarded with angry phone calls, eta requests, and endless emails from customers made to wait while their one $200 mfp they depend on to run a million dollar business has been down for a week.

Svantaggi

It's all cons. Even a year after I left they had zero luck attracting any new hires. Given the above testimony, is it any wonder?

Esplora altre recensioni su Xerox

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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